Privacy Policy
Last updated: 15 May 2026
Welcome to faqvpn.io (the "Site"). We are committed to protecting your privacy and ensuring transparency about how we handle your information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information when you visit our website.
1. Information We Collect
We believe in minimal data collection. Unlike VPN services, we do NOT collect your real IP address, browsing history, or any personally identifiable information by default. However, we do collect:
- Anonymous usage data: We use Plausible Analytics — a privacy-friendly, GDPR-compliant analytics tool that does not use cookies and does not collect personal data. It only aggregates anonymous metrics like page views, referrer domains, and approximate country-level location (never your IP).
- Server logs (temporary): Our hosting provider may temporarily store standard server logs (e.g., request timestamps, requested URLs) for security and performance monitoring. These are automatically deleted within 30 days and never linked to individual users.
- Information you voluntarily provide: If you contact us via email (e.g., at mail@faqvpn.io), we will store your email address and message solely to respond to your inquiry. We do not add you to any mailing list without consent.
2. Cookies & Tracking Technologies
We do not use tracking cookies. Our analytics (Plausible) is cookieless, and we do not deploy fingerprinting, local storage tracking, or any persistent identifiers. The only exceptions:
- Essential technical cookies: If you interact with interactive elements (e.g., "Was this answer helpful?" buttons), a temporary session cookie may be set to prevent duplicate votes. This cookie expires when you close your browser.
- Third-party links: When you click affiliate links to VPN providers (NordVPN, ExpressVPN, ProtonVPN), those websites may set their own cookies. We have no control over their tracking practices; please refer to their privacy policies.
You can block all cookies via your browser settings without affecting core functionality of faqvpn.io.
3. How We Use Your Information
Any data we process is used exclusively for:
- Improving our content and user experience (via anonymous analytics).
- Responding to your support or contact requests.
- Maintaining security and preventing abuse of our website.
- Tracking affiliate referral performance (only aggregated, never tied to individual users).
We never sell, rent, or trade your personal information with third parties for marketing purposes.
4. Affiliate Disclosure & Third-Party Links
faqvpn.io participates in affiliate programs, including but not limited to NordVPN, ExpressVPN, and ProtonVPN. This means we may earn a commission when you click certain links and make a purchase. These affiliate links are clearly marked with "Visit" buttons or "sponsored" labels. When you click an affiliate link, you leave our website and are subject to the privacy policy of that third party. We cannot be responsible for their data practices.
To ensure full transparency: we only recommend VPN services we have thoroughly reviewed. Commissions help us maintain the site without displaying intrusive ads.
5. Data Retention
We retain anonymized analytics data indefinitely (only aggregated statistics). Any server logs are rotated every 30 days. If you email us, your correspondence is stored for no longer than 12 months, after which it is deleted unless needed for legal reasons.
6. Your Rights (GDPR, CCPA, and global)
Depending on your location, you may have the right to:
- Access – request a copy of any personal data we hold about you.
- Rectification – correct inaccurate data.
- Erasure – request deletion of your data.
- Restrict processing – limit how we use your data.
- Data portability – receive your data in a structured format.
- Opt-out of "sales" – we do not sell data, but you can withdraw consent at any time.
To exercise these rights, contact us at mail@faqvpn.io. We will respond within 30 days. Since we collect almost no personal data, your request may result in us confirming that we have no identifiable information about you.
7. Children's Privacy
Our website is intended for general audiences and does not knowingly collect information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.
8. Data Security
We implement industry-standard security measures, including HTTPS (TLS 1.3 encryption), regular security updates, and limited access to server logs. However, no method of transmission over the internet is 100% secure. We encourage you to use a VPN (like the ones we review) for additional protection.
9. International Data Transfers
Our servers are located in the European Union (EU) and United States. If you access our site from outside these regions, please note that your information may be transferred to, stored, and processed in these countries. We rely on adequacy decisions (EU-U.S. Data Privacy Framework where applicable) or standard contractual clauses to protect your data.
10. Changes to This Privacy Policy
We may update this policy occasionally to reflect legal changes or operational improvements. The "Last updated" date at the top of this page will indicate when revisions were made. We encourage you to review this page periodically. For significant changes, we will post a notice on our homepage.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: privacy@faqvpn.io
- Mail: faqvpn.io Privacy Officer, 548 Market St, PMB 92794, San Francisco, CA 94104 (for postal correspondence only)
We aim to resolve all privacy concerns promptly and transparently.
Thank you for trusting faqvpn.io with your privacy. Stay secure.